Walmart shoppers confused by employee’s ‘receipt comment’ after returning item and claim ‘it’s policy’

A WALMART shopper was left confused by a store employee’s bizarre comments about “throwing receipts away” while returning an item.

In a Reddit post, the user revealed how they were denied a receipt by the return department claiming “its store policy”.

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A walmart shopper was denied a receipt when returning an item[/caption]

“Does the return department take your receipt after you return an in-store item?” they wrote on Reddit.

“I returned a lotion bottle and vinegar once and the returns representative wouldn’t give me my receipt back even when I told her I wanted it back.

“She said that it’s Walmart policy and said she must throw it away. Is that true per Walmart in-store return?”

Fellow shoppers slammed Walmart’s customer service, saying a customer should always get the receipt back especially when returning or exchanging a product.

One user wrote: “Your receipt should come back to you, along with another receipt, verifying the return.

“If they don’t give it to you, they are either, not trained, dishonest or just lazy.”

Another user wrote: “It sounds like your store has a wrong rule.”

Meanwhile, another fuming customer slammed Walmart for refusing to issue a refund for a broken product.

In a Facebook post, the consumer blasted Walmart for selling him faulty ink cartridges and refusing to give him the money back – he’s lost nearly $100.

“At Walmart customer service, I gave the clerk my receipt and the returned box of cartridges,” he wrote on Facebook.

“Apparently, there was a problem regarding the return of cartridges after thirty days. However, this was a 94.00 purchase and due to their store policy with HP they refused the exchange,” he added.

The consumer noted that when he put the new ink cartridges in the printer, he got an error message that said there was “something wrong” with the cartridges.

An employee told the consumer that the retailer has a 30-day return policy on ink cartridges, but social media users said Walmart was wrong to turn him away.

“Does this mean that a customer can no longer purchase cartridges in quantity?” he questioned.

“So just like that, I am out 94.00. The manager confirmed this and then dismissed me by walking away.”

Several other social media users agreed with the frustrated consumer.

“30 days is a ridiculous policy!!” one consumer raged.

The retailer said a consumer’s purchase history on Walmart.com displays the latest eligible date for a return or replacement.

However, they recommend keeping track of all manufacturer packaging and receipts for a minimum of 90 days after making a purchase.

The retailer also explicitly states that a damaged item can be returned for a refund or replacement at any Walmart store.

Walmart promises that debit and credit card refunds will be available in up to 10 business days.