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Sky customers rage as TVs affected by ANOTHER outage – but there’s 5 easy steps to fix it instantly

SKY customers on streaming packages have been left fuming after another outage left their TV screens blank.

It follows a significant outage last week, also affecting Sky Glass and Sky Stream subscribers.

a tv that says sky glass on it
Sky
In a statement on its server status page, Sky said its engineers have resolved the issue and apologised for the disruption[/caption]
a sky box sits on a wooden table next to a remote control
Sky
Sky has urged customers to follow five steps to get their respective devices back up and running again, if they are still experiencing problems[/caption]

The most recent issue was first reported on Monday morning, but was fixed at around 8am this morning after complaints poured in last night.

“Attempted over a dozen times to reboot my Sky Stream, gets to ‘Your now connected’ screen and freezes,” One customer wrote in a help forum on Sky’s website.

“Unable to watch anything on Sky Stream since 21:00hrs 25th September. Followed all instructions, turned off, unplugged and still gets to same page and freezes.

“Only swapped to sky stream a few weeks ago NOT HAPPY….”

Another replied, saying: “I have had exactly the same with no explanation from Sky, NOT HAPPY.”

While a third person added: “I wonder what compensation we will get for not having TV for a few days, some kind of goodwill gesture would be nice as it wasn’t our fault.”

In a statement on its server status page, Sky said its engineers have resolved the issue and apologised for the disruption.

“We are aware that some of our Sky Glass and Sky Stream customers have experienced issues where their devices wouldn’t turn on,” the broadcaster wrote.

“Our engineers have resolved this,,, We are sorry for any inconvenience caused and remember you can watch on Sky Go right now.”

This should mean TVs will sort themselves out without any interference from the customer.

However, Sky has also urged customers to follow five steps to get their respective devices back up and running again, if they are still experiencing problems.

Sky Glass recovery

  1. Switch off your TV at the mains. There’s no need to unplug it.
  2. Press and hold the Standby button on the right-hand side of the TV for at least 60 seconds.
  3. 3. Keeping your finger on the button, switch the power back on at the mains and wait until you see the LED lights flash (this could take 60 seconds before the LED starts flashing), then remove your finger.
  4. 4. Let the Sky Glass TV complete the recovery process. This can take up to 15 minutes, depending on your broadband speed.
  5. 5. Switch the TV back on and follow the steps on screen to set up your TV.

Sky Stream recovery

  1. Switch off the Sky Stream puck at the mains. There’s no need to unplug it.
  2. Press and hold the Standby button on the bottom of the Sky Stream for at least 60 seconds.
  3. 3. Keeping your finger on the button, switch the power back on at the mains and wait until you see the LED lights flash different colours, (this could take 60 seconds) then remove your finger.
  4. 4. Let the Sky Stream puck complete the recovery process. This can take up to 15 minutes, depending on your broadband speed.
  5. 5. Switch the Sky Stream puck back on and follow the on screen steps to set it up.

Tricks for your Sky remote

Try a whole host of Sky tricks to take your TV to a whole new level.

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Tommy Fury fans convinced he’s sending a sign to ex fiancée Molly-Mae Hague after spotting BIG clue in new video

TOMMY Fury fans are holding out hope he’ll patch things up with ex Molly-Mae Hague after spotting a ‘clue’ in his latest vlog.

The former couple split up in July after Tommy cheated on Molly-Mae, though he continues to deny any infidelity took place.

a man wearing a white hat that says team tnt
Tommy Fury
Tommy Fury is still wearing the promise ring from his relationship with Molly-Mae Hague[/caption]
a man in a tuxedo stands next to a woman in a white dress
Getty
The couple split in July after she discovered Tommy had cheated, which he still denies[/caption]

He has since moved out of their £4m Cheshire mansion where Molly-Mae remains with daughter Bambi, one.

Neither party has criticised the other in the aftermath though Molly-Mae addressed the situation in a recent YouTube video and admitted things have been tough.

Tommy has thrown himself back into training since the separation and his latest YouTube video shows what an average day in his life now looks like.

It’s taken up with gruelling training sessions as he keeps fit ahead of his next fight, as well as lots of recovery activities and nutritional breaks.

Throughout the video Tommy can be seen wearing the gold promise band from before his engagement to Molly-Mae.

Some followers believes it’s a sign that a reconciliation could be on the cards.

One person posted: “Nice to see your still wearing your ring maybe there’s still hope and good to see you back training.”

Another explained: “It’s a promise ring not an engagement ring he’s been wearing it long before they were engaged.”

Others praised Tommy for staying positive in the face of the backlash he’s received.

At the weekend he was loudly booed when he sat ringside to watch Anthony Joshua’s fight with Daniel Dubois.

One person commented: “Your doing amazing Tommy all the bad press and all the hate is rubbish.. your a great Dad and great person keep going.”

Molly-Mae has busied herself with work since the split and has launched her own womenswear brand called Maebe.

So far it’s been a successful start and proud Molly called it a career high.

a man and woman are posing for a picture with a baby
The exes share daughter Bambi, one

Timeline of Molly-Mae and Tommy Fury's split

After five years together, Molly-Mae and Tommy Fury split up in August 2024.

At around 4pm on Wednesday, August 14, Molly-Mae and Tommy suffer an explosive showdown and Molly-Mae announces her split from fiancé Tommy Fury, saying ‘ I never imagined our story would end, especially not this way’.

An hour later Tommy shares a separate and brief statement confirming they have parted ways, and thanks Molly-Mae for making him ‘a dad’.

The real reason they split emerges and on Thursday, August 15 The Sun reveals how Molly-Mae learned Tommy had cheated on her – leading to an explosive showdown.

On Saturday, August 17, The Sun reveals how Molly-Mae had been sent an upsetting video showing Tommy kissing a girl in a nightclub in North Macedonia on a lads holiday.

Exactly one week after the split a Danish woman accused of getting close to Tommy speaks to The Sun. On Wednesday, August 21, she denies she is the girl who kissed Tommy.

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Man Utd legend Roy Keane blasts ‘dinosaurs’ Arsenal as ‘small team with small mentality’ in furious rant at Ian Wright

ROY KEANE furiously labelled Arsenal a “small club with a small mentality” as he slammed their tactics in the 2-2 draw with Manchester City.

Mikel Arteta‘s men led 2-1 when they were reduced to 10 men at the end of the first half at the Etihad on Sunday as Leandro Trossard received a second yellow card for kicking the ball away.

two men sit at a table in front of a sign that says the overlap
YouTube / Stick to Football
Roy Keane slammed Arsenal’s tactics against Manchester City as Ian Wright defended his former club[/caption]
a soccer game is being played on a field sponsored by etihad
Arsenal spent almost all of the second half in their own box

After the break, the Gunners then retreated into their own half and had just 12.5 per cent of the ball.

Jurrien Timber and Kai Havertz also failed to complete a single pass in the match, making them the first outfield players since records began to play 89 minutes of a Premier League match and not register a successful pass.

Ultimately, Arsenal came up short with their low block as John Stones salvaged a point for the champions deep into stoppage time.

And Manchester United icon Keane, 53, was furious with how the North London side played as he vented at Gunners legend Ian Wright.

Speaking on Stick to Football, brought to you by SkyBet, he said: “If Tony Pulis, Sam Allardyce, Steve Bruce or Neil Warnock set up a team like that for the second half, they are ‘dinosaurs’. When Arsenal do it, it’s called ‘brilliant’, it’s ‘concentration levels’. 

“When they won the ball back, which they did every now and again, try and look after it and try and get up the pitch.

“There was an incident when [Ben] White just kicked it out of play, [Declan] Rice a couple of times, just kicked it up the pitch.

“This is Arsenal we’re talking about – not a Championship team in the FA Cup – that’s hanging in there.”

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He then went on to add: “I’m on about when you’ve got it [the ball], still look after it.

“Don’t even worry about playing one up front, but when you do get it try and get four, five, six passes.

“They were just booting it like a small team with a small mentality.

“When I see England international players just booting it out of play I’m going ‘What are you? League One? League Two?'”

Keane’s criticism of Arsenal comes after his former team-mate Paul Scholes admitted Arteta’s side have “disappointed” him so far this season.

He said: “Arsenal, at some point, have got to beat them [Manchester City at the Etihad]. They nearly did it, and it was a great effort.

“I sat here at the start of the season and thought Arsenal might win the league, but I’ve been a little bit disappointed with their start to the season.

“Arsenal have been poor going forward this season.

“You look at all the goals they scored last year, and everyone was talking about getting a centre forward in the summer and you thought they probably didn’t need it.

“But five or six games in, it feels like Arsenal are struggling – it’s not quite clicking.”

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