TESCO has issued an urgent recall urging consumers not to buy certain mince pies because they could contain glue.
The product affected is the six pack of Tesco Finest 6 All Butter Pastry Mince Pies.
A spokesperson for Tesco said the recall was a “precautionary measure”.[/caption]
The product affected is the six pack Tesco Finest 6 All Butter Pastry Mince Pies.[/caption]
Customers who have bought the product not to eat it but to return it to any store for a full refund.[/caption]
Packets with the following best before dates should not be eaten: October 4, October 26, November 2, and November 10.
The Food Standards Agency put the alert up on Thursday warning customers that the baked goods may contain pieces of dried glue from the packaging, making them “unsafe to eat”.
The agency advises customers who have bought the product not to eat it but to return it to any store for a full refund – no receipt is required.
If customers run into any further issues they have been urged to call the Tesco Customer Service line on 0800 50 5555.
The supermarket has reassured customers that no other products have been affected by this issue.
A spokesperson for Tesco said the recall was a “precautionary measure”.
They added:“The quality of our products is our number one priority and we immediately began an investigation with our supplier to understand what happened. We’re sorry for the inconvenience”.
However, if you suspect someone has swallowed glue, the NHS recommends calling 111 for advice.
If the person is showing signs of serious illness, such as loss of consciousness, seizures, or drowsiness, you should call 999 to request an ambulance or take them to the A&E department.
Tesco’s recall follows Marks & Spencer’s announcement yesterday that its butternut squash soup, with a use-by date of 6.10.2024 and barcode 0041142, may contain pieces of metal.
The UK supermarket warned its customers that due to the possible contamination the soup was “unsafe to eat”.
In a similar course of events, Farmfoods, another popular UK supermarket, issued a “do not eat” alert on 20 September over some chicken nuggets.
The frozen food brand said undeclared ingredients could put some at risk of dangerous allergic reactions.
As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.
Your product recall rights
PRODUCT recalls are an important means of protecting consumers from dangerous goods.
But it’s often left up to supermarkets to notify customers when products could put them at risk.
If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.
When it comes to appliances, rather than just food items, the onus is usually on you – the customer – to register the appliance with the manufacturer as if you don’t there is no way of contacting you to tell you about a fault.
If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.
They should usually provide you with more information and a contact number on its safety notice.
In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected.
You should not be charged for any recall work – such as a repair, replacement or collection of the recalled item.
Product recalls are an important means of protecting consumers from dangerous goods.
Many safety notices are issued as a precautionary measure, letting consumers know an item may be dangerous.
In more serious cases like this one, retailers issue a recall, warning customers not to use the product and asking them to return it.
Usually, if a recall involves a branded product, the manufacturer will be responsible for the recall action.
But it’s often left up to retailers to notify customers when products could put them at risk.
A company will sometimes issue a recall to limit the number of complaints.
